My client is looking to appoint an IT Service Desk Analyst initially for a 6 months contract.  My client is ideally looking for someone who has previous experience coordinating a small IT service desk.
Technical Skills:
  • Extensive 1st and 2nd Line Support Experience including using Service Desk Management tools.
  • ITIL Environment
  • Excellent Communicator both written and verbal
  • Excellent Telephone manner
  • Active Directory administration experience
  • Office 365 administration experience
  • Windows XP to Windows 10 Skills
  • Mobile Device Administration Android \ Apple \ Windows
  • Network TCP\IP fundamentals
  • Image building and deployment – Windows Deployment Service – Microsoft Deployment Toolkit
The Individual:
  • ITIL Service Desk background working at levels 1st, 2nd line within a MS Windows environment.
  • Dynamic and adaptable
  • Quick learner with experience of working in a process driven environment.
  • Good communication

If this role is of interest I would love to hear from you.

Due to the high volume of applications, unfortunately we cannot reply to all personally. If you have not heard from us within 10 days please assume that you have not been successful this time.

Synergem Recruitment is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request.

Tagged as: 2nd Line Support, Helpdesk, IT