Overview
THE ROLE:
As Credit Controller, you will play a key role in managing the end-to-end credit control function, working closely with customers and internal teams to ensure timely and accurate payment of invoices.
Responsibilities:
- Proactively managing and collecting customer payments in line with agreed terms
- Checking sales invoices for accuracy before sending to clients
- Building strong relationships with customers to encourage prompt payment
- Setting up and managing credit terms
- Maintaining accurate and up-to-date customer records
- Allocating cash to invoices and completing account reconciliations
- Producing reports and providing regular updates to management
- Issuing legal letters and running credit checks where necessary
- Identifying and implementing process improvements to enhance cash collection
- Investigating and resolving customer queries in a timely manner
THE SUCCESSFUL CANDIDATE:
- An experienced Credit Controller with a strong track record in customer account management
- Highly organised and proactive, with excellent attention to detail
- A confident communicator, both verbally and in writing
- Able to thrive in a fast-paced and collaborative environment
- Comfortable dealing with customers at all levels
- IT literate, particularly with MS Excel and other Office applications
